"Investing in an outside consultant was a huge deal for DC SCORES. For most of our history we've had the same misplaced "do more with less” mentality as so many of our peers, but at this critical growth point for our organization it was clear we needed to bring in additional expertise to set us up for future fundraising growth and bring our full-time development staff (myself included!) up to speed. We worked with Thread to build out an individual giving strategy and, more importantly, to update Salesforce to better meet our needs. Thread got up to speed quickly on DC SCORES' needs and nuances through their assessment process, built a plan for us that was both future-oriented but also feasible right now, then they worked with our team to make sure our database was set up to support that work. Our Thread Team members were a delight to work with: patient, responsive, empathetic, and fun! They didn't just update Salesforce, they trained us up and left us with an operations manual we can make our own. We still very much feel the once a partner always a partner vibes!"
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